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Privacy Policy

  1. Introduction

    1. This Privacy Policy Statement is prepared by HK MEDICAL GROUP LIMITED (“we”, “us” or “our”) in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region of The People’s Republic of China.
    2. This Privacy Policy Statement is intended to inform you about our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of your personal data.
    3. We are committed to protecting the privacy and security of your personal data.
    4. If you have any queries regarding this Privacy Policy Statement, please contact our Customer Service Department at
  2. Collection of Personal Data

    1. We only collect your personal data that you choose to provide to us.
    2. We may collect the following information from you when you visit our website:
      1. Name and job title;
      2. Contact information including email address;
      3. Demographic information such as country of residence, preferences and interests; and
      4. Other information relevant to customer surveys and/or offers.
    3. If you are under the age of 18 or are mentally incapacitated, you should obtain your parent’s, guardian’s, next-of-kin’s or carer’s consent before providing your personal data to us.
  3. Purposes of Collection

    1. We collect your personal data when you visit our website to understand your needs and to provide you with better services, and in particular for the following purposes:
      1. For internal record;
      2. To improve our products and services;
      3. To send promotional emails about new products, special offers or other information which you may interest;
      4. For market research; and/or
      5. To customize our website according to your interest.
  4. Disclosure

    1. We will keep your personal data confidential. Unless specified otherwise or required by law, we will not disclose your personal data to third parties unless it is required by law.
  5. Direct Marketing

    1. Unless we obtain your consent or indication of no objection, we will not use your personal data for direct marketing.
  6. Security

    1. We will take all practicable steps to ensure that your personal data is protected against unauthorized or accidental access, processing, erasure and / or use.
    2. Unless your personal data is to be provided to third party service providers, access will be restricted to our employees, who are authorized and trained to handle such data, and who are under strict confidentiality obligations.
    3. Encryption technology may be employed for the transmission of your personal data collected on our website.
  7. Retention

    1. Your personal data will only be retained for as long as is necessary to fulfill the purpose(s) of collection, after which it will be destroyed.
  8. Use of Cookies

    1. We use cookies on our website. A cookie is a small text file which is placed on your computer, and can later be retrieved.
    2. Cookies are used to store your preferences and other information on your computer, so that you do not need to enter the same information repeatedly. The use of cookies also enables us to analyze web traffic, know when you visit a particular web page and display personalized content and / or advertising on your later visits to our website. Cookies cannot be used to run programs or deliver viruses to your computer.
    3. When you sign in to our website, an identification number in the form of a cookie will be saved on your computer. This allows you to move from page to page on our website without having to sign in again on each page. When you sign out, this cookie will be deleted from your computer.
    4. Most web browsers automatically accept cookies, but you may refuse to accept cookies by modifying the browser settings on your computer. If you choose to decline cookies, you may be unable to use certain interactive features of our website.
  9. Links to other websites

    1. This Privacy Policy Statement only applies to our website, which may contain links to other external websites over which we do not have any control. You are advised to refer to the privacy policies of these websites for more information. We take no responsibility for the protection of the privacy and security of your personal data and expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon any link to other external websites.
  10. Data Access and Correction

    1. As a data subject, you have the right to request access to and correction of your personal data held by us.
    2. Please send your request for access to or correction of your personal data in writing to:-
      1. By post:
        Customer Service Department
        HK Medical Group Limited
        6th Floor, Casey Building,
        38 Lok Ku Road, Hong Kong.
      2. By email:
    3. We are entitled to charge a reasonable fee for processing your data access request.
  11. Agreement to our terms and conditions

    1. IMPORTANT: By visiting our website, you will be deemed to have read and accept these terms and conditions in this Privacy Policy Statement.
    2. We reserves the right to change these terms and conditions in this Privacy Policy Statement at any time without prior notice. Please check the latest information posted herein to inform yourself of any changes.

January 2018

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